Building a business online can be a tricky matter. After you’ve made the decision to start up your own online business, there are key matters to consider such as the direction that you’ll take with your business. With StoresOnline, you get user friendly software and the responsive customer support, but StoresOnline wants to also make sure that you have additional online business resources.

<Customer Support> Thank you for contacting StoresOnline. How may I assist you today?

<Merchant Review> Hi, I'm adding a product to my site, but adding extras to the product would cost $, how do I add that in my product page?

<Customer Support> I will assist you with this.

<Customer Support> May I know, what kind of Extras do you wish to add to the products?

<Merchant Review> I'm adding widgets...I've already started with one that is a standard price. If the customer wants text on the  widget: Add $5, with easel back additional cost, wood frame etc.

<Customer Support> May I ask you, do the prices for the texts in the widgets differ depending upon the texts?

<Merchant Review> No. Right now, I want to do that with each different size widgets and type of  widgets

<Customer Support> I am doing a research on this to find a way to do this.

<Merchant Review> ok

<Customer Support> Because there is no such option in the front page to implement your idea.

<Customer Support> We have to try some steps to implement this in the website.

<Customer Support> Let me do a research on this to find a way.

<Merchant Review> Thank you

<Customer Support> You are welcome.

<Customer Support> May I know how many kinds of varieties do you have?

<Merchant Review> Variety of widget sizes- 3

<Merchant Review> No, 6 total

<Customer Support> Thank you for the information.

<Merchant Review> it's just that three are oval/round and won't have those varieties

<Customer Support> Okay

<Customer Support> It would take some time to find a way and test it and then implement in your license and check it.

<Customer Support> Would it be fine with you if I will send you an email once I have done it working as I don't want to keep you waiting

<Customer Support> I will make sure that I will not take much time to do it.

<Customer Support> I will do my best to assist you.

<Customer Support> I will find a way to implement in the license.

<Customer Support> Test it

<Customer Support> And then implement in your license

<Customer Support> I will send you an email with the steps that I followed to do it so that it will be useful for you in the future for reference.

<Merchant Review> ok, thank you

<Customer Support> You are welcome.

<Customer Support> Do you have any questions for me?

<Merchant Review> Yes

<Merchant Review> Well, just for clarification. I'm currently adding a 4.25 X 4.25 Ceramic widget, trying to keep it simple on my product page. It's like adding accessories to the widget that adds the original cost.

<Customer Support> To do this we have to create product categories.

<Merchant Review> If I have a radio button that said Photo widget Only: $2.00 Photo widget w/Easel Back-$4.00 Photo widget in Wood Frame-$12.00 Add Text-$3.00

<Merchant Review> I should now that I'm expanding from tags to widgets and later more

<Merchant Review> Should I go back and start putting the  widgets in a category (have to read up)

<Customer Support> If you wish to have radio button, we could implement this by adding variations in the products.

<Merchant Review> ok...so back to the original...you said it will take time and you will email me?

<Customer Support> To assist you better, I could send you an email with the steps that would guide you to implement variations as you wished.

<Customer Support> You would receive the e-mail as soon as we end this chat session.

<Merchant Review> I know how to do the variations on a product

<Customer Support> That’s great.

<Customer Support> I will send the email so that you could refer it If you wish to

<Merchant Review> I don't have a problem with that, its adding the accessories that adds the additional cost to the product. Like a car- you have the basic car....add a 4 wheel drive-more $$$ etc

<Customer Support> The same way you have a widgets

<Customer Support> If a text is added to a widgets

<Customer Support> $$$ will be added to it

<Customer Support> Does that makes sense?

<Merchant Review> Yes, my widget is the basic car, add more stuff to it means more $$

<Customer Support> Great, so you could do this by implementing variations in the products.

<Merchant Review> How does the cost reflect in the price of the product if the customer selects that particular variation?

<Customer Support> We could implement the price in the ordering rules Sir

<Customer Support> You don’t have to worry

<Customer Support> Just follow the steps I send to you.

<Customer Support> Tyr to understand and implement in your license it will work perfectly.

<Customer Support> I have tested it many times.

<Merchant Review> Aha, I knew that it had to show up somewhere...but couldn't figure it out. So...I put the accessories in the product variations for the customer to select and it should show in the ordering rules

<Customer Support> Yes.

<Merchant Review> If.....I adjust the ordering rules which you will be emailing me on how to do it, right?

<Customer Support> Yes.

<Merchant Review> Ok, now I can go back to adding the products....but can I now categorize the current products I have? Tags widget Mugs etc

<Merchant Review> It's like putting the cat back in the bag

<Customer Support> In the products tab click on the categories in the right pane to create category.

<Merchant Review> I have a lap top and have clicked on "categories"

<Customer Support> Create the category and add the products to it

<Merchant Review> It shows Start Page (button) Tag Designs

<Customer Support> Do you see add button

<Merchant Review> Yes I clicked, Category edit shows

<Customer Support> Name it as tags

<Customer Support> You would see add button below name

<Merchant Review> done

<Customer Support> Click on it to add the products that comes under it

<Customer Support> Repeat this many times to create different categories.

<Customer Support> May I ask you, Am I being clear?

<Merchant Review> ok, so far I have 2 categories

<Merchant Review> Tags and  widgets

<Customer Support> That’s great

<Customer Support> I am typing the email for you

<Customer Support> Please read it completely and follow the steps that I have provided.

<Customer Support> This would guide you completely so that you will get a clear picture eon how to implement it.

<Merchant Review> ok, you will send me an email to implement 1) how to do the ordering rules for the accessories and 2) had products to my category (wouldn't it be easy for you to just ref where to look on the store builder?)

<Merchant Review> ok, will do and I will be standing by waiting for the email.

<Merchant Review> Thanks for your help

<Customer Support> I will make sure that I will phrase the steps as simple as possible.

<Customer Support> You would receive the e-mail as soon as we end this chat session.

<Merchant Review> I sincerely believe in the KISS method (Keep It Simple Silly)

<Customer Support> It will be easy for you to understand

<Merchant Review> ok

<Customer Support> Is there anything else I can help you with?

<Merchant Review> No, my plate is full, lots of work awaiting me.

<Customer Support> I am sorry for the mistypes Sir

<Customer Support> Because of I am phrasing the email simultaneously I did it

<Merchant Review> No problem, not like I didn't have them...just can't type as fast as I can think/talk

<Customer Support> Thank you for your understanding

<Customer Support> You're most welcome! Feel free to contact us if you need any further assistance.

<Customer Support> We'd love for you to fill out the Survey after you click on the Done Button. We appreciate your comments and suggestions regarding your recent experience with our Chat Agent. Five (5) is the highest. Thank you and have a lovely day!

<Merchant Review> Sure, thanks U2

-Merchant Review has left the chat.